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Emergency Care Assistant

Department: Ambulance Division

Stansted, Norwich and Aylesbury 

Reports To: Team Leaders, Managers and Directors

Salary: 30,000

Roles & Responsibilities

  • Ensure quality patient care at all times, in-line with company training and CQC compliance.

  • Communicate with all team members, management, contractors and our customers, using a candour approach with honesty, integrity and always in a respectful manner.

  • Provide adequate cover throughout allocated shifts, including breaks and shift changeovers.

  • Personnel are expected to be committed to meeting the needs of the business and provide a safe and effective service to all of our customers.

  • Personnel are expected to understand safe-guarding and provide a service to ensure the well-being of all patients within our care.

  • Communicate any issues and near misses that may directly impact the operation or reputation of the company with Team Leaders, Managers and Directors immediately.

  • Maintain a high standard of housekeeping and ambulance vehicle standards in line with company policy at all times.

  • All vehicles and equipment are clean and ready to meet the operational requirement following shift when no VPO is available.

  • Liaise with team  leaders, managers and directors to ensure that the necessary resources and consumables are available, and that the companies’ property is kept in good order.

  • Proactively identify and encourage quality and continuous improvement opportunities.

  • Identify and report potential wasteful processes, actively minimising waste where possible.

  • Work with Team Leaders, Managers and Directors to ensure that all statutory and company compliance is adhered to.

Kickstart  Your Career 

  • Ensure that you are punctual for allocated shifts, training course or meetings.

  • Ensure compliance with all H&SE requirements in the use of all equipment and materials applicable to role.

  • Ensure all patient care reports and/or company compliance is completed and recorded accurately.

  • Communicate any perceived training requirements to the Team Leaders, Managers and Directors.

  • Provide support determined appropriate to your job role by either the Team Leaders, Managers and/or Directors.

  • Promote an inclusive culture, ensuring all personnel are treated equally.

Start a meaningful career saving lives. Apply now!
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Who will I work with?

You will work closely with colleagues in the ambulance service (including paramedics, emergency call handlers and medical dispatchers, emergency care assistants), emergency medicine doctors, nurses and the wider NHS. You will also work with the other emergency services.